Android is one of the two popular mobile gadget systems. And although the platform support is very good and prompt, there are often cases when malfunctions occur, including in the application store Google Play Market, where almost all applications for the device are downloaded. “Unable to connect to the server” is one of the most common errors.

Server error in Play Market: causes of the problem

A server connection problem may occur due to an incorrectly installed system update or Google Play. This is the most common problem. Also one of possible reasons- problems due to a full application cache.

It is possible that there are no problems with Google Play, but there is simply no connection to the Internet. Check if it's on Mobile Internet or Wi-Fi.

Also, there may be no connection to the server if the date and time on the device is incorrect, for example, after the user removes the battery or completely discharges the device, this data is automatically reset.

It affects the operation of the Play Market and synchronization with the Google account that all Android users have. The problem may have arisen due to the installation or removal of an application downloaded from the store.

The connection problem may occur if you have installed a hacked application or are using cracks for games.

And one last thing. Oddly enough, not all Android devices support the application and web version of the store. This is because some smartphones and tablets simply do not meet the compatibility requirements. You can view the list of models on the Google Play website in the help section.

Clearing cache

A connection to the server cannot be established, although the Internet on the device is stable and the date is set correctly. The first thing you need to do is clear the Play Store application cache and Google Services Play.

To do this, go to the system settings in the “Device” item and select “Applications”. Find the Play Market and click sequentially:

• stop;
• erase data;
• clear cache;
• remove updates.

How to clear cache

We carry out the same actions for the Google Play Services application.

Just like in the Market application, click stop, delete data and clear cache

We reboot the device and try to go to the Play Market. If the connection to the server still cannot be established, try the next step.

Disable synchronization

Due to a synchronization error, the app store also cannot connect correctly to the server. To disable it, go to the device settings again, move to the “Accounts” item, select Google.

Disable all synchronization and reboot the device. Log into your account again and turn synchronization back on. An error may appear, but we don’t pay attention to it and try to go to the Play Market.

To disable, uncheck all the boxes.

It is important to turn synchronization back on. Due to its absence, problems with the Market may also occur.

If there is still no connection to the server, proceed to the next step.

Deleting a Google Account

This step may help in some cases, and if games and other applications are not linked to it, you can try using this method to fix the server communication error.

In order to delete an account you need to:

• go to Settings;
• Accounts;
• click on the email address;
• call the context menu with the button on the front panel of the phone (next to the Home and Back buttons), in some phones the context menu is called by pressing the button with three dots in the upper right corner of the screen;
• select delete account.

How to add an account

Reinstalling Play Store

If the problem persists, you can reinstall Play Market. For this:

• open the tinctures;
• applications;
• select Play Market;
• stop;
• Click remove updates;
• erase data;
• remove from default startup;
• download the application with the extension .apk;
• go to the device file manager;
• run the file;
• After installation, open the Play Market and enter your username and password.

How to remove Play Store

The application should work.

Important. Since the Market is built into the system and is not supposed to be removed, it is not available on the official Google Play website, so you will have to download it from third-party sources. Use only reliable and safe sites to protect your device. Latest version The play market can be found on the resource w3bsit3-dns.com and similar ones.

What else can you do

If a connection to the service has not been established, despite all the steps taken, you can download applications remotely. Go to the Google Play website from any browser and log in with your account.

Google Play web version

The interface is almost no different from the application; after selecting the desired program, click install, after a while it will appear on your device. You can access the site from a computer, phone or tablet. The main thing is that the accounts on the device on which you want to install the application and on the website match. That is, if you use several accounts, for remote installation you need to make one active.

And the most radical option is to reset the device to factory settings. But at the same time, all user data will be deleted: downloaded applications, photos, music, contacts, etc., the smartphone or tablet will return to the same state as when purchased.

Video: Play Market - server error, what to do

If there are problems with the Play Store, first restart your device; this helps with most problems. If the error remains, then one of the above methods will definitely help eliminate it. Do not forget to clear the application cache; due to its overcrowding, not only the Play Market, but also the system as a whole cannot work correctly.

When using devices from Lenovo, certain problems are possible that also occur with devices from other manufacturers. One of them is an error when receiving data from the rh 01 server, which occurs when updating or installing applications from Google Play Market. In particular, users of Lenovo devices often encounter similar situations. The problem usually occurs among owners of devices with custom firmware. When trying to install an application from Google Market, users see an error notification on the screen.

How to get rid of it? There are several ways to do this, but first of all, you need to find out the reason that contributed to the error. Oddly enough, it does not consist of a failure on the server, as it might seem, judging by the name. The problem lies precisely in the Android device itself.

Below are four ways to fix the problem in which applications from the play market cannot be installed (“Error when receiving data from server rh 01”).

Setting the correct time and date

Often the application cannot be installed precisely because the time and date are set incorrectly. In this case, the reason is related to the discrepancy between the terms of use of the license. This problem can be solved quite simply.

It is necessary to carry out the following sequence of actions:

1. Go to “Settings”, then go to “Date and Time”.

1. Check whether the set parameters correspond to those existing in reality. If there is a discrepancy, you need to disable the installation in automatic mode and install everything manually. It is also important to take into account the time zone that matches your location.

1. At the end you need to save the changes.

If the problem is that the date and time are set incorrectly, these actions will help solve it.

The simplest way to get rid of the error is to reboot the device. It is worth noting that this method often solves many problems. After the reboot, you should try installing or updating the application again. If all else fails, you should try other methods.

Ochitsk cache and Google Play data

Clearing the cache and Google Play Market data often helps resolve the error. The following manipulations are performed:

1. You go to “Settings”.

1. Select "Applications" and "Application Manager".
2. A tab called “All” opens.

1. The list that opens scrolls down until the Play Market is found. This line is selected by clicking on it.
2. Three buttons appear that must be pressed sequentially. First a force stop is performed, then the cache is cleared and finally the data is erased.

1. You return to the list of applications and perform similar manipulations with Google services and download managers.

If the error persists, the last option remains.

Adding a Google account again

To get rid of the problem, you will need to do the following:

1. Go to "Settings".
2. Click on the “Account” line.
3. Click on "Google".
4. After this, a Google account will open. You need to remove it.

1. At the end, you will have to restart your smartphone and then add your account again.

These are all ways that will help get rid of the problem. One of them must be effective. It is worth noting that with their help they also solve the problem in which the screen displays “Error when receiving data from the df dferh 01 server” when downloading applications from the Google Market or updating them.

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Some Android users, trying to update their next application via Google Play Market, may encounter an error when receiving data from the RH-01 server, due to a problem in receiving server data. In this material, I will analyze what this error RH-01 is, when it occurs, and also explain how to fix the error in the Play Market.

Error in Play Market

Despite the mention in the text of an error when receiving data from the server, I would not blame the latter. In most cases, it is not the server that is to blame for a problem in the Play Market RH-01, but mobile device user whose functionality has been modified. In particular, the cause of this problem is incorrect settings of the Google Play Market or manual suspension (disabling, deleting) the operation of one of the important system services.

This dysfunction is often found in various custom firmware and rooted phones, in which the “playful hands” of some users managed to remove a number of programs necessary for the OS to work (in particular, the Google Services Framework).

The RH-01 server error can also be caused by incorrectly set date and time on the phone. As mentioned above, the user encounters this error when trying to go to the Play Market, download or update any application there. Also, the mentioned error manifests itself when synchronizing a user’s Google account, when a person encounters a message about a malfunction of his gadget. Instructions on how to use the Play Market on a laptop.

Method 1. How to fix the error

At the moment, there are several options for solving the problem in the Play Market. I will list them all, starting with the simplest.

Method 2. What to do with the error

Method 3. Play Market gives server error RH-01

• Checking file permissions. If you have root rights on your device, then go to the /System/App section and check the permissions of the GoogleServicesFramework.apk and Phonesky.apk files (they need to be rw-r-r).
• Reset the device. If all else fails, then save the necessary data from the device to your PC, and do a complete reset of your gadget to factory settings (I do this through “Settings” - “Backup” - “Reset Data”);

How some of the tips I listed for correcting error RH-01 of receiving data from the Play Market server look visually can be seen in the video:

Conclusion

As you can see, there are many tools to combat the RH-01 error in the Play Market. In most cases, clearing the cache and data of the above-mentioned applications, as well as deleting the Google account and then re-creating it, is enough. If nothing helps, then you can try “resetting” your phone to factory settings - this usually helps solve most problems with Google Play Market errors.

Almost all Android users have at least once encountered the fact that when they try to download an application or simply launch the Play Market, an error appears under some number. In this article, we will look at solutions to almost all errors that you can find in the Play Market.

Error without number. If when an error pops up, its serial number is not written, then this is almost certainly a problem with Google Play Services. There are four ways to solve it, depending on the cause of the error.
The first thing you need to do is go to the “Application Manager”, find “Google Play Services” there and erase the application cache, going down a little.

If the cache clearing error does not go away, then uninstall the application and install it again. If this also does not help, then find the Google Services Framework application in the Manager and clear the cache.

If all else fails, then most likely your date and time are simply wrong, so the services cannot synchronize. Set the current date and time - everything should work.

Error 24 when installing the application on Android. This error occurs during re-installation. Installed files overlap with already installed ones, and an error occurs. To solve it, you will have to install an additional application to obtain root rights. It's called Root Explorer and is distributed free of charge through the Play Market. In the application, you need to go to the Data section and delete the old files that you are going to replace.

Error 101. This is one of the easiest problems to solve. Appears when there is insufficient memory to install the application. All you need to do is erase unnecessary files from the device’s memory so that there is enough space for the new application.

Error 194. This error occurred on older versions of the Play Market. But about a year ago a version was released where this error was fixed, so you just need to update the Play Market to at least version 5.9.12 or higher.

Error 403 access denied how to fix. An error appears when purchasing goods on the Play Market if you log into it from several accounts at once. To fix it, you need to log in from your main account, delete the purchased application and install it again. Error 403 play market in Crimea occurs for everyone due to Google sanctions of February 1. How to fix? Use a VPN or anonymizer when accessing the play market.

Error 413. Occurs when an application uses proxies that block application updates. You can remove this error by clearing the Google services cache.

Error 481. Occurs as a result of an account failure. To solve this problem, you need to go to accounts ( Accounts), as shown in the screenshots, and delete your account. Then reboot the device and create a new one.

Error 491 when downloading from the market. This problem appears when the application cannot be installed or updated. The solution is simple. You need to clear the cache and Google Play Services data, reboot your device and re-create your account.

Error 492 in the play market it says that there is a problem with Dalvik (a virtual device for reading the Java language). To fix the problem, try deleting the Google Play and Play Market cache. If the error does not disappear, there is no way out, you will have to reset to factory settings.

Error 495 in the play market occurs as a result of failures in Play apps Market and Service Framework. To resolve the error, you should reset the cache of these applications and, if this does not help, delete your account.

Error 498 appears when your cache is full, so downloading from the Play Market is interrupted. To fix the error, delete the cache of unnecessary files that take up a lot of space. Hint: the most space is usually clogged social media(VK, Facebook) saved music.

Error 504 in play market. This is a copy of error 495 - the same problem and the same solution.

Error 911 denotes various authentication problems Wi-Fi networks. The first thing you need to do is erase the cache and clear the Play Market data. Then try connecting to another available Wi-Fi and continue the installation via mobile networks.

Error 919 simple means that the device has run out of memory. You just need to erase unnecessary music, videos, photos, applications and continue normal work.

Error 920 in the play market occurs due to problems with the Wi-Fi connection. To solve it, you just need to reconnect. If this does not help, then delete Google account and reboot your device. Also try clearing cache and Google services data.

Error 921 It pops up in the play market due to application installation being blocked. To remove the error, clear the Play Market and Google Service Framework cache. Then turn off and on the device.

Error 926. This is another server error similar to the previous one. Clear the cache of service applications and restart the phone.

Error 927 appears in the Play Market because you are trying to download or update the application while the Play Market itself is updating. Just wait until the update finishes.

Error 941 (942). Two identical errors that occur when there is a problem with the Play Market. To fix this, clear your cache, erase your Play Market data, and re-create your account to be safe.

Epilogue.
If you find any other error in the Play Market that is not reflected in this list, then simply clear the cache and data from Google services; create a new account. As practice shows, this method works in 80% of all errors.

Sometimes a glitch occurs in the Google Play Market, due to which the user cannot log into his account, download the application or update it. What is the cause of the server error, and how to fix it; how to prevent? Let's try to understand the main problems and find their solution!

Why there may be a problem with the Play Market

Google Play Market is a voluminous application that integrates almost all programs installed on an Android device. The main function of the Market is the timely updating of these programs. Thus, the user does not need to waste time visiting developer sites to get the “latest” version of their product. You just need to set up automatic updates.

Google Play Market app

Of course, this level of integration requires an account to store data about installed applications. Since the Play Market belongs to Google, the account is linked to it, and accordingly, Google. And if any problems arise with it, then they are transferred to the “Market”, and therefore to installed applications. Conversely, malfunctions in the Market can lead to errors in the entire account. However, don't panic right away. Perhaps in your case everything can be solved “in two clicks”.

What could be the reasons for Google Play Market not working properly? Below is a list of the most common ones.

This list lists problems in order of decreasing likelihood of occurrence. Before we jump straight into solutions, let's look at what types of errors may appear.

Types of errors

Error Play servers Market

There may be several Play Market errors. Although each of them technically has different nature, the reasons are usually similar for everyone. This article is intended to help solve only those errors that are listed below.

The occurrence of any of the presented errors is the result of failures of the Google account or the entire system. Some of them may appear when installing applications, others when updating them. Whenever they arise, a set of actions must be carried out to solve them. It is impossible to single out a specific method for solving a particular error, since they all appear in different cases and for different reasons.

So, if you receive a message about any of the presented errors, check out the solutions to solve them.

How to fix server errors in the Play Store

As already indicated, the root cause of a particular error is difficult, almost impossible, to identify. Therefore, to solve any problem you need to take several mutually exclusive steps. They are presented below in order of execution.

Checking some parameters

Before you begin the following steps, make sure that:

Despite the ridiculous banality, it is often the restoration of these simple factors that helps restore normal work Play Market. If everything is in order here, go to “Step 1”.

As simple as it may sound, sometimes a simple reboot really helps. The fact is that when you turn off the device, part of the cache is automatically deleted. So, by rebooting your phone or tablet, you can get rid of erroneous files or data.

To reboot, hold down the device unlock key. In the window that appears, select “Restart”. If you don’t have it, click “Turn off power”, and then turn on the device manually by holding down the same key.

Reboot your device

Reset settings and clear cache files

Erase residual data and clear the cache

In most cases, these actions are quite sufficient. If they didn't help, move on to the next step.

Uninstalling all Play Market updates

Play Market updates can sometimes cause disruption to the system, especially if you have a relatively new device model. Removing them can help deal with the problem of errors. However, please note that in this case, the settings of the Play Market itself will be reset to their original settings.

To remove updates, go to settings Google apps Play Market, as we did in “Step 2”. Now click the “Uninstall updates” button.

Delete Play updates Market

Clearing data from Google Play Services

This application is responsible for correct work basic Play Market functions, such as updating or installing programs. Sometimes clearing the cache and contents of “Services...” helps to fix the mentioned errors. To carry out “Step 4”, find “Google Play Services” in the list of programs installed on your device (as we did with the Play Market). Then click “Erase data” and “Clear cache” in sequence.

Cleaning up Google Play Services

Activating the Download Manager program

The Download Manager application is responsible for the device’s hardware ability to download programs from the network and install them. Sometimes the “Manager...” functions may be disabled. To enable them, do the following:

If the “Download Manager” was indeed disabled, you must enable it, even if this did not help fix the errors. Otherwise, you will not be able to download programs at all.

Enable the “Download Manager” functions

Deleting your entire Google account

Often errors occur due to problems synchronizing your Google account with the Play Market. To fix this problem, you will have to delete your account.

Deleting your account without first synchronizing will result in the loss of personal data. To avoid this, you must use the data backup function.

Backup is carried out as follows. Go to the “Settings” of the device and find the “Accounts” item. Then select your Google account by clicking on it.

Find "Accounts" in "Settings"

Click on the name of your mailbox to enter the synchronization (backup) menu.

Click on your Google account name

In the menu that opens, you will see several items and sliders next to them. When the slider is on, it means that backup the corresponding data will be executed. We recommend leaving all sliders turned on. Now press the hard Options key on your phone or tablet (usually the touch button to the left of the Home button). In the window that appears, click “Synchronize”.

Click "Sync"

After synchronization is complete, you can delete your Google account with peace of mind. The delete button, as you probably noticed, is located in the same place as the “Synchronize” button.

Reboot your device and sign in to your Google account again (just go to Play Market or Gmail). The device will prompt you to restore your account data from Google servers. Now all applications from the Play Market installed on your device are normalized and synchronized. But if this step did not help you, move on.

Removing incompatible programs

If you have previously installed any programs not from the Play Market, there is a high probability that they are harming your account. It is especially worth highlighting applications for working with the functions of the Market itself. For example, those that are used to receive paid bonuses from games for free.

Running malicious applications disrupts data synchronization across the entire device and can lead to serious problems. Often such programs are equated to viruses. Therefore, they must be removed immediately. If you did not install them yourself, we recommend using an antivirus, for example, “Dr. Web". Install it and scan and then clean the device.

Install antivirus "Dr. Web"

Reset Android OS settings

This step is, of course, quite radical. Resetting the OS settings will result in loss of application data and will also restore the phone (tablet) to factory settings. However, quite often this method allows you to get rid of all potential problems. Perhaps even from those you didn’t even know existed. You can also do a factory reset if you don't want to go through the steps above.

Eliminating errors through software intervention

This method can be very effective, however, it requires minimal knowledge of the Android OS, as well as some IT skills.

We do not recommend that you attempt the following unless you are confident in your abilities. Responsibility for implementing the proposed actions will remain with you, because, as a result, the device may completely break down.

So, first, download a file manager for Android devices. A good example in this case it is "Root Explorer". After downloading, follow these steps:

Using "Root Explorer"

Now you just need to restart your device and try to go to the Play Market.

Correct Google work Play Market, in essence, means the normal operation of the entire operating system. Therefore, even if you do not need to download or install applications from the Market in the near future, but any of the indicated errors occur, you need to fix it urgently. This will help nip potential problems in the bud, and therefore save both your personal data and the device itself.