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Step-by-step instructions for self-correcting a network error without Internet access. What to do if Android connects to a Wi-Fi network, but the Internet does not work |
There are several reasons why there is Wi-FI without Internet access. Often the problems lie in routers and access points, but there are also cases when the fault is caused by services installed in the operating system. Read on to find out the cause of the problem. Problem DeterminationFirst you need to find out at what stage of the connection the problem arose. To make sure that the problem lies in the router settings, you need to try connecting to the Wi-FI network through another Windows laptop or smartphone. If the error disappears and the Internet connection is present on another device, the user will learn that it is necessary to configure the Wi-FI adapter in the laptop itself. In the event that access to the network was not obtained from any device, you will need to look for problems with the router, access point, modem or Internet provider. It is also worth trying to connect the network using a network cable, bypassing routers. This will allow you to identify problems more specifically. If you have access to the Internet via cable, then you should change the settings of the router or access point itself; if not, the problem is with the modem (if available) or the provider. Disabling network access on the provider sideSometimes, due to malfunctions or technical work, you can see a yellow triangle, which notifies the user of a limited Internet connection. In the case where the equipment settings were not made, but access was nevertheless lost, most likely the problem is on the provider’s side. In this case, you need to find the company’s phone number, which is usually written in the contract, and call and ask about the reasons for the malfunction. Advice! But don’t immediately rush to dial your provider’s operator; first reboot the router, since technical support will suggest doing just that first. If the resource has loaded and access to Personal Area received, this will mean that the Internet connection is intentionally limited by the provider, possibly for non-payment. In the event that the site does not work, you should call the operator technical support. Operating system settingsIf the access points are visible in the system on the laptop, reinstalling the driver will not be required. When the Wi-Fi adapter is successfully connected to the network, but there is a yellow triangle in the system tray indicating a limited Internet connection, you need to disable the antivirus and Windows firewall, which, if configured incorrectly or malfunctioning, can cause a similar problem. The best option for checking the functionality of the Internet would be to boot the system on a laptop in safe mode with support for network drivers. To do this, you will need to go to system settings by pressing the key combination in Windows “Win + R” and run the msconfig request. After this, the “system configuration” window will open. In it you need to go to the “download” tab, where you need to check “ safe mode" with the "network" parameter. If with this option you have access to the Internet, you need to start the laptop in normal mode, removing the previously installed parameters, and then, one by one, disable applications that affect the operation of the network. Most likely, these may be recently installed or updated programs. You also need to scan your computer for viruses. The best option for this would be the Dr.WebCureIt! For Windows, since it does not require installation, it is free and always contains an up-to-date database. Setting up the routerIf Internet access is not available on several devices, the problem is in the settings of the router, which is distributing the connection incorrectly. This may occur when resetting the settings for the current provider. To restore them, you will need to open the setup description on the website of the company that provides the Internet. Also, all the necessary parameters for entering into the router are often attached to the contract concluded when connecting services. If the router was purchased independently of the provider, the instructions for it most likely will not be present on the website. You will need to find it on the equipment manufacturer's website. Also, documentation is always present in the box with the router. Sequence of actions for making settings on the D-Link DIR-600 router:
Wi-Fi network name
Also, for this router model, a simpler setup option is available by clicking Click’n’Connect in the main menu. However, it may not work correctly with some providers. Restricting access on public routersWhen you come to some coffee shops and connect your laptop to Wi-FI, you should not run programs to download torrents, since the network automatically turns off and is no longer restored even after rebooting the router, and access will re-open only after a day. This limitation is set to ensure that visitors do not overload the already poor quality Internet access. The installed traffic filtering system adds the mac address of your Wi-Fi network adapter on your laptop to the blacklist for some time. But there is still a solution to this problem. Since we do not have access to the coffee shop equipment, the only option left is to replace the mac address on our equipment. Changing mac addresses WindowsOn most equipment with the Microsoft WIndows operating system, the best option for changing the Mac address is to edit the registry. Despite the visual complexity, it does not require much time. Creating a new registry setting
After this, the adapter will no longer be on the black list, and therefore you will be able to successfully connect to the Internet. There are many problems and solutions for them. Having found out which equipment malfunctioned, you can find the best way to fix the problem. ⭐️⭐️⭐️⭐️⭐️ In this article I will analyze the situation when there is no Internet via WiiFi on Android. Those. The network connection itself is there, the Wi-Fi icon is active, but it’s impossible to access the Internet and instant messengers (Telegram, Viber, Skype) and other applications (Instagram, VKontakte, etc.) do not connect. In most cases, rebooting the smartphone or router that distributes the wireless network helps. Another reason could be a software error in Android and incorrect router settings. This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.
Checking Internet accessBefore using your smartphone or router, make sure that everything is ok with the Internet. What could be wrong with it:
After eliminating these factors, proceed to diagnostics, allowing you to understand in the operation of which device the cause of the problem is hidden. The easiest way is to connect to the wireless network from another phone/tablet/laptop. If another device connects to the network, then the problem is in the phone, which cannot establish a correct connection. Android glitchesReboot mobile device. If the problem was caused by a minor system glitch, restarting the system will fix it. After restarting, if the error persists, forget the network and then reconnect to it. Forgetting the network and reconnecting helps resolve the mismatch between the Wi-Fi settings on your phone and router. If deleting the network does not help, check the proxy server status on Android. It should be turned off:
![]() Another reason that the phone does not connect to the Internet may be the wrong date. To check and change it:
![]() After setting the correct date, connect to Wi-Fi. If the wireless network actually works, you will be able to access the Internet. Checking and setting up the routerIf, as a result of some kind of diagnostics, you find out that they occur on all devices that connect to the same wireless network, then look for the cause of the error in the router settings. Let's sort it out problematic situation when the phone connects to Wi-Fi, but there is no Internet. It looks like this: next to the name of the wireless network it says “Connected”, but when you try to open any site in the browser an error is displayed Web-page is unavailable or 404 Not found. Chrome still writes in such cases. The same applies to other software - all kinds of programs that use the Internet connection for their work or at least check for updates when starting will also display an error connecting to their web server. In this article, we will talk in detail about how to solve the Internet problem on your computer, phone or tablet. Read carefully, follow all the steps and you will definitely find the reason why you do not have an Internet connection when your Wi-Fi connection is working. Collecting information about the problemBefore making any changes to the Wi-Fi settings of your router, computer, or phone, check the following points. This may make it easier to find the reason for the lack of Internet or narrow down your search:
Depending on the answers to these questions, it may already become more or less clear to you what the problem most likely is. Eg:
Wi-Fi is connected, but the Internet does not work. What to do?So, if your Wi-Fi is truly “connected”, but there is no Internet (websites do not load, Skype and Viber do not connect, a yellow network icon is displayed on the laptop with the notification “No Internet access”), follow these steps to resolve the problem. The steps are listed taking into account the probability factor. 1. Reboot your routerSometimes the inexplicable happens router failure . At the same time, the local network and Wi-Fi work normally, but there is no access to the Internet. This can happen when the router operates for a very long time without reboots and when there are changes in the provider’s network. Just in case: it is written how to reboot D-Link remotely. 2. Reboot the device where there is no Internet connection (phone, laptop)Sometimes on a smartphone (tablet, laptop) a certain failure (glitch), which can cause a similar problem. Visually, everything seems to be fine, but there is no Internet for no apparent reason. To eliminate such a failure, reboot the device. 3. Reconnect to the Wi-Fi networkThis step is very important, despite its simplicity and obviousness at first glance. You need to forget the Wi-Fi network, and then connect to it again by entering the password (security key). This may resolve the issue and restore your internet connection, for example if network settings have been changed user or virus. 4. Set the correct date on your Android deviceInvalid date may be causing an internet problem. In this case, sites will open, but Antiviruses may not work, Google Play Market, etc. . 5. Disable the proxy serverIf on your computer or Android device the proxy server is enabled, there may also be a situation where Wi-Fi is connected, but there is no Internet. This problem usually occurs on Android. ![]() 6. Check the Internet connection settings on the routerGo to the WAN or Internet settings on the router. (). Check that you have specified correct connection parameters , such as:
If your provider uses a PPTP connection, and the settings on your router have gone wrong and now IPoE (dynamic IP) is selected instead of PPTP, then naturally the router will not be able to connect to the Internet. In this case, the sites will not open on any device. 7. Change the wireless channelWireless equipment that is located nearby and operates on adjacent channels can create interference to your router. Try changing the Wi-Fi channel. It would be even better to first check which channels are freer. This can be done using the Android app or InSSIDer for Windows. 8. Install WPA2-PSK + AES encryption for your Wi-Fi networkThe WPA2-PSK encryption algorithm is the most secure. And AES encryption provides high speed and security. Most devices, even not new ones, work successfully in WPA2-PSK mode with the AES algorithm. Wi-Fi is connected, but the Internet does not work: other causes of the problemWeak signalIf the distance from the client device to the router is too great, the following problem may also occur: the device has received an IP address, but there is no Internet. Therefore, you first need to check whether the Internet appears when approaching the router (if it is possible to get close). Then - if the problem is the distance - somehow try to reduce it. If the router is yours, place it in the middle of the house. Some organizations provide free Wi-Fi, but in order to be allowed on the Internet, you need to launch a browser, enter a password, or go through some other authorization procedure. For example, indicate a phone number and enter a code from an SMS. It is better not to contact such networks and not to enter any information about yourself in order to avoid problems. It is much easier to find another access point without such nuances. If you've done everything and you still can't connect to the Internet through an active Wi-Fi connection, there's another option: set up a static IP address. This method is not a solution in the full sense of the word, but in some cases it helps to bypass the problem and gain access to the Internet. To do this, on your smartphone, call up the properties of the connection to the Wi-Fi network, check the box Show advanced options and select Static IP: I hope this guide helped you identify and fix your Internet connection problem and now all your devices are connected to the network, both wired and wireless. Please write questions and additions to the article in the comments. WiFi is a unique wireless communication technology that is incredibly popular all over the world. Nowadays there are very few people who prefer regular wired Internet. Connecting and setting up Wi-Fi is not difficult. But even in such a perfect system, sometimes errors occur due to which Wi-Fi stops working. The most common is a problem with connecting to the Wi-Fi router. Some people are faced with a situation where the router is connected to the network and works, but does not distribute data: the computer cannot “see” the available network. Why does this happen? There may be several reasons for this: lack of installed network drivers; hardware type errors; random shutdown of the connection to the computer - it is obvious why in this case the device does not work as it should; Wi-Fi module malfunction; Wi-Fi router malfunction. There are other problems, but the ones listed above are the most common reasons why the device does not work. Therefore, we will focus on them. Problem with drivers for network devicesTesting the WiFi module driver is carried out in the “Device Manager”. This section is located in the Start menu. You can also get to the section through the “My Computer” shortcut by right-clicking. In the "Manager" you can see all the devices connected to the computer. We will be interested in network equipment. You need to switch to the branch with network drivers. If the branch is missing, this means that the drivers for the wifi adapter were not installed on the computer. If there is a branch, the “!” sign may light up on one of the network devices. This means either the absence or malfunction of one of the drivers. Each of the problems is easily solved by simply reinstalling the software. Typically the software is located on the disk that came with your computer. The wifi adapter for device manager may be called Wireless Network Adapter. Also, everything you need can be downloaded from the Internet using a mobile connection (if another is not available at the moment). How to check your wireless connection statusIf everything is fine with the drivers, then the next step is to check the wireless connection. It can simply be turned off. Testing is carried out differently on different operating systems. But it all comes down to one thing: you need to get into the “Network Control Center”. There is a universal method. You need to press Win+R, after which a window with a line will appear. In the line you need to type the command control panel and press Enter. This will open the "Control Panel". Here we go to “Network and Internet”, then to “Network and Sharing Center”. In the “Center” we will be interested in the “Change adapter settings” section located on the left. Clicking there will allow you to see the status of all connections that are available on the computer. “Wireless connectivity” is what will be important to us. If the label is not colored but gray, it means there is no signal. You can start the connection by double-clicking the left mouse button. After startup, the computer begins to search for all available connections. If they do not appear, then you can try to perform system diagnostics. It is carried out through the “Network Center” and the “Change adapter settings” item. You need to right-click on the “Wireless Connection” shortcut. In the window that opens, click the “Diagnostics” field. The computer runs the test on its own. Based on the result of the check, the user receives advice on further actions. What to do if a hardware error occursA hardware error would indicate a problem directly within the network card. In a word, if the computer does not see the adapter for connecting to Wi-Fi, it means that this Wi-Fi device is not functioning. There are two main reasons: the device is broken; There was a problem with the wifi drivers. The second option has already been described by us. However, if Wi-Fi drivers are available, but the computer continues to not see the adapter, this means a breakdown. One of the most common causes of breakdown is device combustion. The cause of combustion may be overheating if the computer operates at its maximum capacity for a long time. If we are dealing with a laptop, then this happens even more often, since many users forget the device on a soft surface that blocks access to the hole through which air flows for cooling. This problem can be solved by simply replacing components with similar ones. It is worth keeping in mind that a lack of experience in independently manipulating computers can lead to even more detrimental consequences. This is especially true for laptops that have a more complex design. The best way out would be to contact service center, they will accurately determine the reason why the device does not work. A rather rare case is the antenna terminals becoming clogged with dust. This breaks internal contact. The solution to the problem is cleaning. Why does the Wi-Fi router not distribute the Internet?The connection problems described above relate to malfunctions in the computers themselves. But often there are problems that are related to the way the router works (or, more precisely, rather does not work) and does not distribute the Internet. There are two main problems: inability to establish a wireless connection; lack of access when connected. The listed failures can be easily resolved independently, without resorting to the services of specialists. How to solve wireless connection problemTesting how the router works begins by checking the status of the indicators that are located on the external panel of the router. During normal operation, the LED near the antenna pattern will remain lit or flashing. If there is no light at all, this means that the wireless module is not running on the router. On certain models there is a separate button that can be accidentally turned off by one of the family members. The lack of a button makes solving the problem a little more difficult. You need to go to the “Wireless Network” section located in the router’s web interface. In the English menu this section is called “Wireless”. There is a checkmark next to the “Enable” box (in English – “Enable”). A click of the mouse can solve the problem. It is possible that when the device does not distribute the Internet, the malfunction is related to the radio channel used. Most router models have an automatic configuration feature. If it is missing, you can try installing channel 1 or 6. They are the ones that should be suitable for our country. It happens that it becomes impossible to connect to a wireless network, because the network displays a message about the incorrect password. It's worth checking the security settings in the web interface. The encryption type set must be AES. The general security standard is WPA2-PSK. How to solve the problem if there is no access when there is a connectionQuite often it happens that the connection begins to take place, but the process itself takes a long time. The status shows the message “Receiving IP”. After some time the connection is lost. This means that network clients cannot obtain an address because the DHCP server is disabled. You can check this through the settings on the local network. You will need the LAN section, where there should be a checkmark next to the DCHP parameter. Access problems may arise due to incorrect operation of DNS servers. Incorrect assignment of them for network clients or complete lack of assignment, as well as unstable operation of servers are the three main reasons. The solution to the elimination problem is as follows. You need to use public DNS. They are provided by Yandex and Google. In the first case, you need to enter 77.88.8.8 in the settings, and for Google this value is 8.8.8.8. The data is entered on the computer in the Internet Protocol properties of any version of TCP/IP. ConclusionAll of the above are troubles that you can get rid of yourself. In any other situations, it would be better to contact the provider’s technical support or professional technicians.
Hello, friends. And again I will write about wireless Wi-Fi networks and setting up a router. The article about this raised a lot of questions. And as a rule, these are questions like: everything works, but the Wi-Fi network does not have access to the Internet, or the Internet works via cable, but not via Wi-Fi. Well something like that. Today, I decided to deal with this problem, I understand why such problems can arise. Here are a few more questions from the article about setting up the TP-Link TL-WR841N router: Or, Oleg asked the following question:
So I decided to delve into this topic. Oleg has already configured everything, and everything works for him, but first things first. I think the problem that we will now solve is clear, and it’s the same for you: after setting up a Wi-Fi router, the Internet via Wi-Fi does not work, or only works via a cable from the router, or does not work at all through the router. We will consider this issue using routers from TP-Link as an example, although I have a specific model TP-Link TL-WR841N, but still, I think that they are not very different in configuration. In principle, if you have some other router, then read it anyway, it might come in handy. Wi-Fi network without Internet access. What to do?If a problem has already occurred that the device connects to the Wi-Fi network, but the sites do not open, then first of all we need to find what’s wrong. On the Internet itself, on a router, or on a laptop, tablet, phone, etc. Checking the Internet connection without a router Let's go in order. First, we check whether the Internet is working, otherwise you never know. To do this, simply connect the network cable directly to the computer, without a router. If the Internet works fine, then everything is fine, let's move on. If not, then solve this problem with your provider. If everything is fine with the Internet, then there is a problem either with the router, or with the laptop, or other device that you want to connect to your Wi-Fi network. We find out whether the problem is in the router or laptop. To do this, just try to connect not only one laptop to your router, but also a phone, tablet, or another laptop. If all devices find your Wi-Fi network, but when connected it will not have access to the Internet (this connection status can be seen on the laptop), or sites simply won’t open, then the problem is Wi-Fi settings router. Well, if, for example, the Internet via Wi-Fi does not work on only one laptop, but other devices connect and open websites, then the problem is in the laptop (not necessarily a laptop, it could be ). I hope you managed to find out what the problem is, in the router or in the laptop. And now we will look at how to solve, or at least try to solve, this or that case. If the problem is with the laptopIf it turns out that you have a problem with your laptop and the network without the Internet is only on it, then you need to check the settings of the wireless network connection. Perhaps during the process of setting up the router, you changed some settings on the laptop, or you previously set up some other network. Personally, on my laptop with Windows 7, there are parameters by which the laptop automatically receives an IP address and DNS server from the router. Everything works for me with these settings, my router is configured as written in the article. In order to check whether your wireless connection on your laptop is configured correctly, do this: Connect to your network, the laptop should connect, but the notification bar icon that shows Wi-Fi will have a yellow triangle, meaning no internet access. Like this:
Then, in a new window, on the right, click on "Change adapter settings". A window will open in which you need to select “Internet Protocol Version 4 (TCP/IPv4)” and click the “Properties” button. Another window will open in which you need to make sure that the items are checked and “Obtain DNS servers automatically”. If not, then mark these values and click “Ok”. Restart your laptop, and if your Wi-Fi router is configured correctly (and, as we found out above, it is configured correctly), then the Wi-Fi network on the laptop should work and the sites should open. And one more important point: very often the connection can be blocked by antiviruses and firewalls, so try disabling them.
If the problem is with the Wi-Fi routerBefore you start setting up your router, it is advisable to reset the settings to factory settings. To do this, press with something sharp and hold the small button on the back panel of the router for 10 seconds (more details in the article). Then you can configure the router as written in the article on setting up TP-Link TL-WR841N (link is above). In solving a problem with a network without Internet access, we are only interested in the tab WAN. In this section, we configure the Internet connection that we connect to the router, setting up the provider, so to speak.
And if your provider uses a different connection technology, for example Static IP, PPPoE, or PPTP, then setting up with Dynamic IP, like mine, will not work for you. Because the router simply cannot connect to the Internet, it creates a network, but there is no Internet. And exactly The whole problem is in these settings. For example, we can consider the problem that Oleg had, which I wrote about at the beginning of the article. He has a Beeline provider, in the settings on the WAN tab, opposite WAN Connection Type: he chose Dynamic IP and therefore his Internet did not work. After I started to figure out what the problem was, it turned out that Beeline uses L2TP/Russian L2TP technology. After Oleg installed L2TP/Russian L2TP opposite WAN Connection Type, entered his username and password, and made other settings, everything worked. This is what the router settings for Beeline look like: As you already understand, this problem is solved very simply. You need to call your provider, or look on the Internet what connection method he uses to connect. And based on the information you receive from your provider, you need to configure the router, or rather the WAN tab. Here is another forum address where it is written how to configure TP-Link routers for some Russian providers, such as Beeline\Corbina, NetByNet, QWERTY, Dom.ru, 2KOM, etc. If the provider binds to the MAC addressAnd further about binding to MAC address. Some providers do this, and it can interfere with setting up your router. Therefore, you need to connect the router via a network cable to a computer whose MAC address is registered with the provider, go to the MAC Clone tab in the router settings And click on the Clone MAC Address button, click Save. Update They shared with me one solution that helped overcome this problem when connecting via Wi-Fi. The person had Windows 8 and everything worked fine. But he decided to install Windows 7 and after that the problems started. The laptop connected to the wireless network, but “Without access to the Internet.” All the advice didn’t help, but this is what did: Go to Control Panel\Network and Internet\Network and Sharing Center. Then, on the left select Wireless Network Management. Right-click on the network that is having trouble connecting to it. Select properties. Go to the tab Safety, then click on the button Extra options. Check the box next to Enable compatibility mode for this network Federal standard information processing (FIPS). Here's an update, perhaps this method will help you! AfterwordI hope that I was able to clearly and step-by-step describe what could cause a problem when the network works through a router, but without access to the Internet. And how to solve this problem. Perhaps I didn’t write about something, so I ask you to fill me in in the comments. After all, it is impossible to write about all the ways to solve this problem, because there can be a lot of reasons for its occurrence. Good luck friends! Also on the site: Wi-Fi network without Internet access. Solving the problem using the example of a TP-Link router updated: February 7, 2018 by: admin |
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