Why might the Android system crash when logging in? Play Market(aka store Google apps Play)? Why can't I log into my account? And how to solve the connection problem and the error popping up? Let's take a detailed look at all these burning problems for any owner of smartphones running this OS and determine current methods fixes that need to be applied if the Play Market does not work on Android.

Exist different ways fix this issue as it may occur due to various reasons. Therefore, there is no single “recipe”. You will have to try some of them, and after the actions taken, check the service every time.

You've probably noticed that some programs and services work reluctantly, and sometimes it's simply impossible to open something? Try rebooting, it is likely that this method will help resolve the login problem or annoying server error related to the Internet connection. In addition to this error, a reboot can restore the functionality of other applications.

Through resetting Google Play Market settings

Frequent use of the service on a phone or tablet leaves a lot of traces and unnecessary logs in the system. All this can lead to the application freezing, or even making it simply impossible to enter it - a connection error appears on the screen.

To reset, do the following:

After these manipulations, restart, try to open the program - if the error pops up again, then move on to the next method.

Trying to remove the downloaded Play Store update

This can be done from the main menu in the “Applications” or “Program Manager” section - find the “remove installed updates” option, it should return to its original state and work as before.

Resetting Google Services settings

One of the most common reasons why the Play Market does not work and displays an error with the name “no connection” is a malfunction of the application itself. Google Services. To return it to its original state, do the following:

By activating the Download Manager service

Often, disabling this service leads to the unfortunate consequences of the Play Market not working; you simply cannot access the application. To activate you need to do this:

1. Open the system settings menu.
2. Enter Application Manager.
3. In it, find the “Downloads” item.
4. In it you can see suggestions: sort or reset settings, we need to click on the last item.
5. During this action, all inactive software will be disabled, all installed updates will be removed, the operation of background services will be limited, and some application actions will be disabled.
6. At this point we need to enable the display of all notifications, and after these manipulations the dispatcher icon will appear on the start screen.
7. Click on the icon and start the dispatcher.
8. Check if you can access the Play Store and see if an error message appears. If this method does not help, move on to the next one.

By deleting the Google account on the device

Note! You may lose important information during this step, and to prevent this from happening, first back up or sync all data with Google Account.

To delete, go to the system settings menu, select the accounts item, and enable deletion through the context menu. Reboot your device, and when you log in again, enter your details. account again. This often helps get the store back up and running.

Removing incompatible software

Violation proper operation The Play Market is often associated with it being blocked by third-party software that the user installed himself from other resources. Many people try to bypass payment for installing games and download Freedom software, which blocks the operation of the market. Delete it either through the file manager or through the manager from the main menu of the device. Everything should work.

Correcting and customizing the system hosts file

If you determine that Freedom is the cause of the failures, then you need to correctly configure the hosts file; for these actions you will need root rights.

As a rule, a hosts file with incorrect content that Freedom writes looks like this:

A should contain the following information:

To remove all garbage from the hosts file, you need to do the following steps:

Nothing worked out again? Then we move on to another action.

Check the Internet connection

Try opening any browser page; if there is no connection, this will not work. Remove the wireless connection, reboot the router and device. When logging in, please enter your details again.

Date and time settings are lost

As practice has shown, if you can’t access the Play Market and it says no connection, check that the set date and time on your phone is up to date. The inability to connect is often associated with an incorrectly set date and time zone. It happens that these parameters simply go wrong for various reasons.

It is necessary to change the values ​​in the settings section to the correct ones. Also check the box next to the “Check with the Internet” option, or the item may be called “Network date and time”.

Factory reset

This the only way eliminate all problems with the performance of the Play Market, if any errors occur with it or it simply does not work. It is recommended to use this method only as a last resort if others do not help. The fact is that as a result of the actions described below, all user information will be deleted from the memory of the phone or tablet. That is, the device will be like new, but functional.

From the main menu, enter the “Backup and reset” section, agree to all the conditions, and restore your device to its factory state. You will have to re-enter your Google services credentials and log back into the application store.

Conclusion

We have presented for your review the main ways to resolve the login and connection error of the Play Market application. Review them so you know exactly how you can fix your device to get it back up and running.

This review is devoted to a very popular and sought-after topic among owners of phones from the Chinese company Meizu - the Google Play service. At one time, Meizu refused to pre-install Google services, and therefore this caused some difficulties for users of smartphones of this brand. One of the main problematic questions regarding this service is: why might Play Market not work on Meiza? We will also consider this issue, and in general we will touch on the topic of Google Play regarding what the Play Market is, what is useful in it and what is its peculiarity of working with Meizu phones.

Google Play is an online store where you can download various applications, games, programs, books, films and much more, either for free or for money. This content is available to owners of devices based on the Android operating system. You can pay for content different ways: bank cards, through telecom operators, PayPal and other services. Interestingly, at the end of 2017, the service had about 3 million applications available for download in 145 countries.

The structure of Google Play includes the following categories:

1. "Applications"(for business, health and sports, travel, entertainment, work, photography, shopping and other purposes).
2. "Games"(puzzles, arcade, action, gambling, sports and others).
3. Chapter "Movies and television shows"(it contains films of various genres and programs in HD format, all of which can be purchased and watched online).
4. Chapter "Music"(contains compositions of various genres and artists, available for download both for money and for free).
5. Chapter "Books"(represented by millions of e-books in paid and free access).
6. Chapter "Press"(includes electronic versions of magazines, newspapers and news feeds from around the world).

Unfortunately, the Google Play service may not work correctly for owners of Meizu phones, in particular after the Flyme update. We will look at this problem below.

Google Play won't open

If the Play Market on Meizu does not open, you can resort to one simple solution to this problem. All devices from the Meizu brand are equipped by default with the proprietary App Center application (Chinese online content store) or Hot Apps (Chinese analogue of the Play Store). You need to open one of these applications and type “Google Installer” in its search (in Hot Apps the search bar is either at home page, or in the section "More"). Having found Google Installer, you need to download and install it on your phone.

After the corresponding icon is created on the screen, you need to open it and select the item in the application "Unistall". After removing Google services, click the button "A Key To Install", after which all applications will be reinstalled. After the installation is complete, you can use the Play Market again by re-activating it. These steps will help get rid of the problem when the Play Market does not open in Meiza.

Applications do not load on Google Play or display an error

Meizu users may experience that applications from Google Play simply do not download. And again the question arises: why doesn’t Play Market work on Meizu? If the above method did not help, then let's turn to another. First you need to create a second Google account: go to "Settings" -"Accounts" -“Add account” -« Google" and carry out activation. After that, open the Play Market menu and connect through a new account. You need to download any file (program, game, widget, etc.), and then switch to your previous account.

This “reboot” of accounts allows you to resume the process of downloading applications. This method Suitable for most models, including Meizu M3. Note that there is an even more radical method - resetting the settings to factory settings, however, it is worth keeping in mind that with this method all the user’s personal data will be lost, and all applications that are installed on the device will be deleted. After any of these procedures, the OS again sees the Play Market on Meizu and supports its correct operation.

Installing Google Play

If the Play Market is not installed on the Meizu M3 Note by downloading from the Internet, then it is better to turn to a simpler and more proven option. You need to install using a proprietary installer from Meizu - Google Installer. The advantage of this method is that the latest version of Google Play will be installed on the phone. This option is only suitable for devices purchased from the company's official representative offices.

Using Hot Apps, or Best

You can download and install Google Play using the Hot Apps, or Best, application. For this:

1. Go to Meizu on your desktop and find the shortcut "The best" or "Hot Apps" and click on it.
2. In the installation applications that open, find "Google Installer"(or "Google Apps Installer").
3. Select this item, run it and make sure that everything downloads correctly.
4. After downloading, reboot your device.
5. After the reboot, icons of all Google services will appear on the main screen, including the Play Market.

The Play Market is a source of new applications and games for Android device users.

However, this database may sometimes not work and cause a crash on our device. How to deal with this?

The Play Market may not work for various reasons, fortunately they are almost always quite easy to fix.

There are many ways to help restore normal operation. Below you will find the main proven reasons why the play market does not start and how to fix it.

The first reason why it doesn’t work on the Android Play Market is a problem with the cache.

In most cases, clearing the cache solves the problem. This is the place where temporary data is stored to speed up the opening of Google Play Market.

They can make mistakes there that cause the application to not work properly.

To delete the cache, go to the Android settings, and then go to the “Applications” section.

There you will see the application manager. After clicking on it, a tab with all programs will open - look for “Play Market” and click on it.

NOTE: I am describing and inserting pictures from Android 6, or rather Android 6.0 on a Samsung Galaxy smartphone. You may have a different version and a smartphone or tablet, so some inaccuracies may occur.

Now select “Memory” and at the very bottom click “clear cache”.

Then go back and click “Clear data” and then click “delete”.

Now check if the play market is working, if not, then in the same device manager, click on it. You will see “turn off” and “stop”, and at the very top right: “options”. Click on these options and click on the “Uninstall updates” line that pops up.

We check the functionality. If it doesn’t work, we carry out exactly the same operations with the Google Play Services application. To do this, after opening, click on the “Memory” option and click on the line: “clear cache”

If it works now, great; if it doesn’t work, move on. In the window where you went to memory, click another option: “Data Management”, and then click “Delete all data”.

NOTE: If you cannot find the required options yourself, then completely clear the entire cache of your phone.

The second reason why it doesn’t work on the Android play market is that Google account failure is disabled

If the above does not help, try deleting your Android's Google account - this may help solve problems with the Play Market.

Then we return to the account settings and select “Add a new account” - enter the data and add.

Sometimes, to fix the problem, you may need to use a different account. Then go to the new registration form Google account and make a new registration.

Just before doing this, clear the application cache and play store data, and only after cleaning, go to the “Settings> Accounts” section of Android and add a new Google account.

After logging in, try using the play market. If the store is unlocked (working), you can remain in the new account or try to return to the old account.

The third reason why it does not work on the Android play market is the wrong date and time

This may seem minor, but setting the correct date and time may be required to log in to Google's servers.

If you have set the wrong date or time, then Google servers, will have problems synchronizing settings. As a result, you will not be able to log into the Google Play Store.

To set the correct date and time, go to “Settings => Date and Time” and it is best to select automatic setting.

If, until now, everything was set to automatic, try switching to manual and entering the exact time and date.

The fourth reason why it does not work on the Android play market is the use of a VPN or proxy server

If you use VPN or proxy servers, this may be the cause of problems connecting to the Play Market.

Proxy server settings can be easily checked. When connecting via Wi-Fi, go to Settings => Wi-Fi, and then click on the network you are connected to. From the context menu, select “Change network”.

There will be options for Wi-Fi networks. Check the "Show advanced options" box and make sure that under "Proxy Server Settings" the position is set to "None".

The second option is VPN - it can be different here. The first option is to use a VPN app.

If you have it, try disabling it or removing it completely. The second way to connect to a VPN network is to add VPN network settings.

Go to Settings, then select More details... under Wireless & Networks.

Open "VPN" and make sure that the list does not have a VPN connection configured. If you have one, remove it.

The fifth reason why it doesn’t work on the Android Play Market is that the Internet is blocked

Android can have many applications that are used to manage your internet connection.

They allow, for example, blocking access to individual applications. Some devices (for example, Huawei) have a built-in function that allows you to manage applications for connecting to the network (“Settings => Data transfer management => network application” - make sure that the play market has access to the Internet using a cellular connection).

If you have an application (for example, No Root Firewall), make sure that it is not configured in such a way that it blocks access to the Internet in the Google Play Store. You can also try removing it completely for testing.

If you are trying to connect to the Play Store using Wi-Fi, turn off all wireless networks and activate cellular data.

Check connections to the store on the mobile Internet. If at the beginning you tried to connect to the store via Mobile Internet, try to do it exactly the opposite - turn off cellular communication and connect only via Wi-Fi.

Look, maybe you accidentally disabled applications or system services, without which the play market cannot work (for example, a download manager).

Everything from phone applications will be there. Check if any of them are related to system services. If something is disabled, turn it on.

That's all, however, in the case when nothing helps, there is another “extreme” option - reset the phone settings and restore to default. Please note that you will then lose all data, text messages or photos stored in internal memory phone.

To restore the default settings, go to the Settings menu and then select Backup & Reset. Select Factory Reset and wait for the phone to reset to default settings.

If none of the above helps, contact your to the best friend with a description of the problems - this is the form below comments. Good luck.

) should not be - this is a powerful online store of applications and other content, which simply must be supported by a whole bunch of specialists, as is actually happening. However, users still often complain that, they say, I can’t log in, the device writes something about the impossibility of establishing a connection to the store... And there are more and more such topics every day. Therefore, today I will talk about why this problem occurs and how you can get rid of it.

Causes

In fact, there are only four main reasons:

• Firstly, there is a network problem. For example, you could connect to Wi-Fi, but the Internet as such is not observed, since the connection was . Or the GPRS speed is so low that even the Play Market does not want to load. Therefore, first of all, we check the connection speed, which can be done, say, by opening a browser and going to Google or Yandex.

• Secondly, the store may indeed be inaccessible. Such cases occur extremely rarely; they can literally be counted on one hand. It is worth waiting a little until the store is fully operational.

• Thirdly, the problem may be related to the hosts file that is on your operating system device. Sometimes this file is edited by the system, so it is necessary to restore it to its original state.

• Fourthly, the date and time are wrong.

Troubleshooting

• If the problem is definitely not on the Internet, then the first step is to simply reboot the device. This helps in 50% of cases.

• If the inaccessibility from Google Play appeared after you upgraded your smartphone or tablet to a more recent or custom firmware, then it makes sense to roll back, unless, of course, you made a backup before that. If you have not done so, then read the following points.

• It is extremely unusual that the store may not start if the date or time fails. Look carefully at the clock and if it is late or has run ahead, be sure to set the current time and date. You won’t believe it, but this method almost always helps!

• Now it is clear that the problem is with the hosts file. Getting to it is not at all difficult, but for this you need to mandatory make root. For this, various programs such as Unlock Root, Kingo, etc. are used. There are many such programs, but not all are suitable for your device. You can find out what is best to use on the well-known forum w3bsit3-dns.com.ru. Before you root, let me remind you that this procedure voids your device’s warranty. Of course, you can get rid of the root at any time in a few clicks (through the same programs that root the gadget), but upon careful examination, a specialist will immediately reveal that the device has been rooted.
  In general, whether to take this step or not is up to you to decide.

  Download the program and install it on your computer. Most likely, you will also need drivers directly for the device itself, we look for them on w3bsit3-dns.com, they are probably there. Let's launch installed program, click on the root button and wait until the device is rooted. You do not need to take any additional actions. After the gadget reboots several times and the program says about successful rooting, check for the presence of the SuperSU application on the device. If it does not appear, then we are looking for another program to perform this operation; this one is not suitable for you.

  The next point will be editing hosts. To do this, we will definitely need a file manager already installed on your device. For example, “ES Explorer” will do (has support for root rights). If it so happens that you don’t have it and you can’t download it from the Play Market, then I won’t be able to help you. Of course, you can download an .apk file with a file manager, but you won’t be able to launch it. So the following description is for those users who have a file manager installed.

  We launch this application, grant it rights and go to the System - etc - section. Click on the last one, select “Edit” and delete all entries except the line 127.0.0.1 localhost. Then save the file and exit. Of course, it would be a good idea to first make a backup of the firmware or, as a last resort, save the hosts itself on a memory card or on a computer just in case, because if you click the wrong button you can turn your smartphone into a brick. Remember this, because you act entirely at your own peril and risk.

  Finally, we reboot the device and try to connect to Google Play.

Solutions from our users

I am publishing the solutions of users who unsubscribed in the comments and whose methods turned out to be working. Special thanks to them for this.

Solution from evil android user(suitable for those who do not have root rights):

• Guys, listen carefully! I solved this problem by downloading the latest version google play(in older versions it’s called the play market), weighs about 6.4 MB, and also google play service - it weighed either 16 or 24 MB, I don’t remember. Files ending in .apk
  I installed it (just in case, I deleted the data in the program manager both there and there), rebooted the phone and it worked!
  Before this, I deleted data, unchecked synchronization, deleted my account and reset it again, checked the date and time - nothing helped!!! What I didn’t do - manipulating the host file - was long and dangerous.
  Samsung phone gt-S7270 4.2.2.

Solution from Egor:

• I did this with the hosts file, but it didn't help - only a few applications were removed. Previously, I had freedom with ROOT rights (in my opinion, he changed the hosts file), and I deleted freedom without pressing stop (I had to press stop - then I read how to remove it correctly) and deleted ROOT rights and immediately stopped working play market. There was no Google synchronization. After a while I got tired of it, I set the ROOT rights, freedom and pressed stop in freedom. Play market has started working!

Solution from Artema:

• ATTENTION! Who suffered for a long time, like me, and it didn’t help even after editing the hosts (but freedom was installed):

  1. demolished google play and demolished google play services - rebooted
  2. downloaded them again and installed them
  3. launched freedom, pressed then stop - rebooted
  4. launched google play, the connection started, but it popped up that it was missing. I pressed repeat 3-4 times, the connection was established and everything started))))

Solution from Danila:

• To find the hosts file, you need to:

  - open file manager
  - find the “one level up” button at the very top
  — press it many times until the manager says “current top-level folder”
  - find the “etc” folder
  - edits the hosts file

  I recommend the “root explorer” manager for this (for editing you need root rights), (applications for this are baidu root, root master).
  Personally, editing the file + downloading helped me latest version google play.

Many users have encountered a situation where . Today we will talk about the easiest way to deal with this problem. In addition, we will try to understand the main causes of problems and give the most effective tips for quickly eliminating them.

Next, we will look at several of the most common ones and try to understand what to do if Android does not log into the system. We will try to understand the reasons, and in addition, we will find the simplest ways to resolve any problems.

Android freezing

Android system freezes. A very common occurrence that leads to work stoppage. What to do if the program does not work precisely because of this? It will help to cope with this situation simple procedure reboot the device. It is also interesting that this technique works well not only with Google Play services, but also with most other applications.

Problems with settings

If the Play Market does not work, then this may indicate problems in the settings. This may also prevent the user from logging into the system. A common reason for this system to fail, especially on tablets, is incorrect settings. Help in this situation is simple - you need to reset the settings. To remove unnecessary information, you need to go to the settings menu and select “Application Manager”. After that, in this item that opens, you need to find the corresponding section and open the control window. Next, you just need to clear the cache (or erase all data).

After completing the procedures, you need to reboot the device: this will allow the system to see the changes you have made. As practice has shown, after performing these procedures, all problems with the operation of the application are resolved. If after this you are bothered by the thought that “why can’t I go to the Play Market,” then consider the following situations.

Problems with the update

Frequent problems with the application store occur just after a system update. The reason for this can be different: from problems and defects in the updating files themselves, to the usual low performance of the device, which simply cannot accept the changes. The Play Market stops working and starting even in cases where the update is not installed. Deleting updated files can help in this situation.

In order to carry out this procedure, you need to enter the device settings menu, select “Application Manager” and open the Google Play Market window. Next, in the options that open, you need to click on the “Remove updates” item. This action will change the service and return its missing files to their original state.

Google Play services crash

Often, problems with the functioning of the application are related to the Google services system itself, which may simply not be installed or connected incorrectly. Here the user will only be helped by completely clearing the settings of this system. To do it you need:

• go to settings, select “Applications” and open “Google Play Services”;
• after which you simply open the menu of the program itself and clear the cache.

By the way, this problem can also occur if the user accidentally disables the Download Manager application. The only way to deal with this is to return the application to work. To do this, go to the settings menu of the device itself, select the appropriate item and connect the program. Typically this should work and established service should turn on. If this installation does not help, but White screen the application will not start loading, proceed to the next steps.

In some cases, when all the previous methods do not help and the Play Market stops loading even after 1 minute, you have to delete your entire Google account. But here you need to be very careful: such a procedure can lead to complete loss of data, so all important files must be copied first.

It's easy to do:

1. Sync your device and back up to cloud storage account.
2. In the settings menu, find your Google account and open the synchronization menu.
3. Select the items that are important to you: contacts, personal files, music, photos.
4. After this, delete your account.
5. When you visit again, your device will prompt you to simply restore all data via backups. After a reboot, this problem usually disappears.

Please also check that you have entered your account login information correctly. It may stop opening the app store if you entered the wrong information as when registering. Need to do simple thing: Make sure the items required to register on your device are correct.

Internet problems

Another extremely common reason for disabling the Play Market service is a problem with the Internet. If you notice any malfunctions in the functioning of applications, the device starts to write “No connection”, then you need to first check the presence of a network connection and the quality of the connection. If there is no connection, you should try to restore it. Very often, a simple restart of the router or reloading the connection data helps. If there are no changes in Wi-Fi operation after this, then you should contact your operator for help.

date and time

There are situations when the device shows and writes that there is no Internet, “No connection” and the Play Market does not open. But at the same time, the Internet on a tablet device or phone works fine. It will be difficult for an inexperienced user to understand why the Play Market does not work in this case. But often this incident is associated with incorrect date and time parameters. Before you start interacting with them, check again to see if there are any connection problems. If they are not there, then feel free to replace the date.

You can deal with this if you manually reset the date and time to match the calendar or ensure that these items are synchronized with the network.

1. To do this, in the device menu, find the “Date and Time” item, select the “Network Date and Time” checkbox, and in addition, “Network Time Zone”.
2. Then reboot your device and enjoy your work.

If this does not help solve the problem, then try contacting service center your tablet or smartphone. Specialists will help you understand the causes of problems.