I hear from many people about the desire to work with people. At the same time, I see enthusiasm and sparkle in the eyes. When hiring, they generally indicate that they require friendly employees who know how to work with people. The majority of job seekers claim that this is exactly what they are. They get a job, and then what? After a month or two, the attitude towards people - visitors - changes dramatically. Instead of a friendly smile, you see an irritated face, instead of a polite answer to a question, you sometimes hear an inaudible phrase like “This is not for me.” This is not true everywhere, of course, but it happens. But our career often depends on the ability to work with people.

Why is it that for a person who is trying to find a job, and not just a job, but one that involves constant communication with people, after a while, as if a light bulb burns out, visitors are regarded as people loitering around with nothing to do, asking stupid questions and just coming to argue for no reason do? And both sides are to blame here, only each of us thinks that he is right, such is the psychology of people.

However, we must remember that if a client, visitor, buyer, etc. is something that comes and goes, then you at your workplace are a permanent person who receives a salary. And it is in your power to make sure that people who come to quarrel leave with words of gratitude; people, heartbroken, left with the hope that everything would be fine. Many people can argue with me and say that this is the task of psychologists. I agree, but you should think about yourself. After all, if a person flies out of your office with a red face, twisted with anger, spitting out not very pleasant words in all directions, then you are probably beside yourself. And people standing in line and seeing a swearing visitor fly out like a bullet, involuntarily form a not very good opinion of you, plus the fact that you yourself are “on edge.” And what awaits the next person entering your office? Probably nothing good. Add to this your own “broken” mood at the end of the working day, sidelong glances from your superiors, to whom, as a rule, all dissatisfied people go. It's probably best to avoid this.

I can give you some advice from personal experience.

Main part - people who are out of breath or very excited, speaking very quickly and confusingly, jumping from one topic to another. As a rule, it is impossible to understand what these people need.

What to do?
Offer to sit down and catch your breath while doing your work. Pretend that you are in no hurry and are ready to wait until the person comes to his senses (believe me, this will only save you time). If a person is very worried or feels uncomfortable, you can ask an abstract question, for example, ask if it’s warmer outside. People are usually willing to answer such questions and are less inhibited afterwards.

Another category - bursting into the office, throwing some piece of paper at you, shouting something at the same time, nervously waving their arms, you feel like they are about to rush to strangle you. As a rule, they literally expect that they will be answered with rudeness, shown the door, and then, with a clear conscience, they will begin to swear loudly, scream even louder and intimidate with everything that can be used to intimidate.

What to do?
Under no circumstances should you respond in kind. On the contrary, speak more and more quietly. In response, the person shouting will also begin to lower his tone. It’s better to ask what happened, in response to hear a whole story about how the visitor was sent from one office to another, from one end of the city to the other, how he had to wait for a lunch break at the office door, and then find out that he did not need this office . When he starts speaking rudely about everyone who “annoyed” him, he must agree, you can even briefly tell him that you had a similar story. The surprise is that they are not going to quarrel with him, it will pass, the person will calm down, then you can find out what he needs and, if necessary, send him to the next office, having previously explained why your office is not suitable for him. As a rule, the visitor leaves, saying goodbye politely, with a feeling of guilt for his initial behavior.

What to do?
It's impossible to listen to everything they have to say. Here you just have to be patient and, as necessary, direct their speech in the right direction, pretend that you understand perfectly who “Tanka, Vanka and Petrovna” are, otherwise another long story will follow.

Well, that’s all, good luck to everyone in communicating with citizens, because our good mood depends on it.

You don't have to love people who have become successful in this life. In fact, there are many high-paying jobs that don't require any interaction with other people. If you are an introvert and don't like interacting with large groups of individuals, if you think that working together is a nightmare, then you should definitely think about getting interested in one of these professions. The possibilities are endless! You can work on your laptop as a blogger or writer, do mathematical research or do something else interesting, for example, work with chemicals or watch the stars in the sky. Here are some interesting professions that are sure to make an introvert a happy and successful person.

Graphic Designer

You can go far if you do graphic design, well that's in terms of salary and career growth. And you don't even have to sit in the office all day! You will need a more or less powerful laptop, a keen and fresh eye for detail, basic knowledge of specialized software used in graphic design (for example, Photoshop or InDesign), and a lot of free time. This is work that is usually done in silence and alone, and all of your assignments can be received and sent to the client via Skype. This is a real paradise for people haters!

Social Media Manager

We all know that communicating with people in person and online are not the same thing. Communication in real life is much scarier than on the Internet! And if you have accounts on Instagram, Facebook and other interesting social media platforms, then you should definitely try working as a social media manager. You will need a gadget (laptop, smartphone), a good internet connection. It will be much easier to communicate with people via the Internet, and the salary is decent too! Think about it!

Botanist

If you don't like people, how will you work with plants? After all, they need care and attention, but they are certainly less talkative, and some of them are quite beautiful (magnolias, roses, orchids). You will learn to study many plants in the laboratory, classify all their parts, and explore all their possibilities. Plants are used in a wide variety of applications, so you'll always have an interesting study to explore. Who knows, maybe you will find a wonderful plant that cures all diseases? You will also be able to visit many forests and nature reserves.

Working with older people

From this article you will learn:

What are the features of working with older people?

What is the basis of working with older people?

What kind of social work with elderly people is carried out in Russia

How do they deal with this abroad?

What are the technologies for psychological work with the elderly?

Who works with older people, providing them with assistance?

Working with older people involves providing support to grandparents. Such help requires a large amount of free time, as well as some character qualities, for example, patience, responsiveness, and the ability to find a common language with them. Relatives of older people do not always have the opportunity to constantly be there and help them. For help in such a situation, people usually turn to social workers, nurses or a boarding house. Working with older people begins with studying the problems that concern older people.

What are the features of working with older people?

As life expectancy increases, the proportion of older people in the population also increases. According to statistics, about 12-22% of the population of economically developed countries are over 60 years old. In Russia, the share of elderly people is 14%. That is why problems related to their social status, role in the family, medical and social rehabilitation, services and support are very important, and social work with older people is of particular importance.

The World Health Organization considers people 60-74 years old to be elderly, those 75-89 to be older, and those over 90 to be long-lived. This division allows us to take into account the characteristics of people of different age categories, because working with older people involves taking into account their needs, requirements, biological and social capabilities.

Improved quality of life and modern advances in medicine contribute to an increase in life expectancy. It turns out that there are more elderly people in countries that are economically developed, in large cities, as well as in rural areas.

Social work with older people makes it possible to make the lives of grandparents bright, rich and fulfilling.

Family situation, standard of living, working conditions, social and psychological factors determine the rhythm of aging.

All older people can be divided into groups:

cheerful;

healthy;

those who suffer from any diseases;

those who live in a family;

lonely;

satisfied with retirement age;

those who work, but work is a burden to them;

unhappy;

homebodies;

those who live an active life.

Organizing work with older people involves taking into account their social status, mental characteristics, material and spiritual needs.

What is the basis of working with older people?

Working with older people is based on the characteristics and social problems of grandparents.

Let us list the main problems of older people:

1) Social problems of older people:

- Health . This problem worries older people the most. The incidence rate doubles at the age of 60-74 years, and after 75 - 6 times. As a rule, grandparents are overcome by diseases that did not manifest themselves strongly at a younger age. Many of them have deteriorating vision, decreased hearing, and problems with joints. According to statistics, there are 2-4 diseases per elderly person in our country. By the way, treatment costs are twice as high as for young people. Of course, caring for the elderly involves taking into account the patient’s health status.

– Financial situation . Many older people complain about a lack of money. Unfortunately, the level of inflation and rising prices for food and medicine worry them greatly.

Of course, such stress has a negative impact on health. As a rule, older people cannot boast of a balanced diet. Many of them do not have enough money for shoes, clothing, and cultural events. It is imperative to pay attention to such features of working with older people.

- Loneliness - another pressing problem. Many older people do not have full communication with friends and even relatives. This is explained by the fact that their social circle is gradually narrowing, because business connections are lost over time, and illnesses make them forget about friends and acquaintances. Relatives die, and the death of one of the spouses is the most common cause of loneliness. Psychological work with older people allows them to cope with such life difficulties.

Moreover, the problem is exacerbated by the huge difference in the number of men and women in Russia. There are twice as many women as men. Alas, men do not live as long as women, and because of this, there are many more representatives of the fairer sex.

Grandparents have different perceptions of the death of a partner or life partner. As a rule, a man recovers faster after the loss of his wife, since it is difficult for him to lead a single life. And it is much easier for representatives of the stronger half of humanity to find new love. A grandmother left without her grandfather behaves differently. She is not interested in marriage, because she can live independently and cope with all matters alone. As a rule, elderly women in such a situation expand their social circle and find new girlfriends, friends and buddies. Psychological work with older people in situations where the elderly person is left alone helps them look at the world in a new way.

By the way, the desire of older people to create a couple is often caused by the fact that it is much easier to solve a financial issue together. Many elderly people want to find a good companion, someone they can rely on in any situation.

Sometimes older people are not interested in finding a partner because they enjoy their solitude, considering it freedom and independence. They do their best to narrow their social circle and enjoy the current situation.

2) Health problems:

• The aging process causes thinning of the skin. The feet, hands, places where bones protrude and large joints have very thin skin. The skin loses its elasticity due to the fact that the processes of sweating and sebum secretion slow down. It becomes dry, flabby, wrinkles appear, it is easy to injure, it often cracks, and heals very poorly. Working with older people requires taking into account such age-related characteristics of older people.
• Hair changes throughout life for hormonal, immune, genetic reasons. Due to changes in the follicles, hair color is lost, it becomes sparse and brittle.
• The amount of muscle tissue decreases, which causes a decrease in the activity and working capacity of older people. Due to rapid fatigue, it is difficult for them to do any work and finish what they start to the end.
• Gait is disturbed. You've probably noticed that older people walk very slowly and unsteadily. The gait is shuffling and the stride is short. Yes, and turning around is a real problem for grandparents, they do it awkwardly.
• Lung tissue loses its elasticity. There is a decrease in the mobility of the chest and diaphragm. The lungs no longer expand completely when inhaling. Many older people complain of shortness of breath. Grandparents often have congestive pneumonia caused by reduced bronchial patency, impaired “cleansing” function of the bronchi, and poor ventilation of the lungs.

3) Psychological problems. Psychological work with older people involves solving the following problems:

• Loss of social fullness of life. Elderly people often self-isolate, that is, they stop communicating with family and friends. Social work with older people is aimed at the adaptation of grandparents in society.
• Psychological protection, which causes fettering of the mind and feelings. It helps an elderly person find temporary inner peace. However, psychological defense leads to the fact that elderly people refuse to accept any innovations that are not part of their usual understanding of things.
• A peculiar sense of time. Of course, older people live in the present. But it is filled with memories from the past and fears about the future. This leads to the fact that an elderly person becomes more careful and stores up everything for future use. Life turns into a monotonous passage of days. Elderly people have to prepare themselves mentally even for simple things, for example, going to the pharmacy, visiting the doctor, calling their children, etc.
• Some negative qualities appear that were not so obvious in youth. Older people become more grumpy, irritable, and hot-tempered.

What kind of social work is carried out with older people in Russia

The Russian social protection system is now actively developing. The economic and social processes that occur in our society affect the well-being of every citizen, including older people. Social work with older people involves taking these factors into account.

Social work with older people has three main areas:

Social assistance (providing benefits and benefits to older people);

Social services;

Organization of pension provision.

Social work with older people aims to meet the needs of older people.

Social work with older people is an activity whose purpose is to support grandparents, provide psychological, medical, household, legal, and material assistance, and provide adaptation to those who find themselves in difficult life situations.

Social service is an enterprise that provides social services to the population, or an entrepreneur who provides customer service without forming a legal entity.

Clients of social services are people who find themselves in a difficult life situation and for this reason receive help.

Social work with older people involves the provision of social services at home or in a social service institution. The Government of the Russian Federation determines and revises every year a basic list of social services. The amount of assistance guaranteed by the state cannot be reduced.

The federal list determines the content of the territorial list. The executive authorities of the constituent entities of Russia approve it, paying attention to the needs of the residents of the given territory.

A difficult life situation involves a disruption of a person’s life. It may be associated with an inability to self-care, serious illness, loneliness, etc.

Social work with older people is carried out in stationary, non-stationary, semi-stationary institutions.

If an elderly person cannot meet his needs on his own or with the help of loved ones, this is not always a reason to place him in an inpatient facility.

Semi-stationary and non-stationary institutions make it possible to provide assistance to those who have retained full/partial ability for self-care. Thus, older people have the opportunity to use social services, but at the same time continue to live in their familiar environment.

Help is provided through social service centers that use semi-stationary and non-stationary forms of work with older people.

Social work with older people is carried out through the following departments:

home assistance;

urgent assistance;

day stay;

Helpline

natural assistance;

specialized home care department.

Various forms of social work with older people are permanent or temporary. It all depends on the needs of the elderly. The service can be provided to an elderly person free of charge or be paid/partially paid.

Women over 55 years of age and men over 60 years of age are entitled to social security only if they require assistance due to complete or partial loss of the ability to care for themselves.

The Gerontological Center is a semi-permanent institution of a new type. This is where a social worker works with older people. In such a center, a favorable environment is created that makes it possible to improve the psychological state of the wards, provide them with medical assistance and care for them.

What technologies for working with older people are used abroad?

1) Sweden. Since 1982, work with older people in this country has been regulated by the Law “On Social Security for the Elderly.” Of particular importance is the article entitled “Right to Assistance”. It's not just about financial benefits.

The article says that work with older people is aimed at ensuring that they “can lead an active existence.”

Every Swedish citizen has the right to receive pension benefits. The basic pension does not depend on a person's income. An additional pension is added to it, which is calculated taking into account the work activity of the elderly.

Working with older people involves monitoring the living conditions in which older people live. Firstly, the housing should be comfortable, and secondly, it should be located near the social service. Grandparents are entitled to:

subsidy for housing improvement;

regular housing or one that is specifically adapted to the needs and capabilities of an older person;

housing for severely disabled people;

boarding houses.

Social work with older people is not limited to this. They are provided with assistance in preparing meals, cleaning rooms, washing clothes, etc. In addition, elderly people are provided with transportation services.

County council fees, government grants and the insurance system are sources of funding for health care for older people. As a rule, assistance in hospitals is provided free of charge. Consultations outside the hospital have a fee, but are inexpensive.

Parliament and government are responsible for national health policy.

2) Great Britain. Social work with older people in this country is aimed at creating comfortable conditions for grandparents to live at home. There are not many inpatient facilities, so issues related to care for the elderly are mostly resolved at home.

Help for the elderly is provided by both social service employees and volunteers. The State Committee for Social Services for the Elderly coordinates their activities.

Home Help staff help with housekeeping. Nurses visit older people to give injections or bandages. In addition, day centers have been created for the elderly, in which interest clubs are organized.

Social work with older people is also carried out in boarding homes. They include old people who have no family. Pensioners live permanently in small houses with verandas. The boarding school staff look after them and provide assistance if necessary.

About 200 specialized hospitals provide services to the elderly, including preventive, curative and domestic care.

3) Germany. Volunteer associations, the main ones being church unions and the German Red Cross, play an important role in the social security of older people in this country. Of course, social work with older people is not carried out without the participation of the state. In Germany, numerous centers have been created where older people can stay during the day, interest clubs, etc. Just a few years ago, centers appeared that provide social and medical assistance to the elderly at home.

4) USA. Here, work with older people is also aimed at creating comfortable living conditions for the elderly at home. There are foundations in the United States that provide medical care, housing, food, and transportation services to the elderly. Families who independently organize care for the elderly are paid an allowance.

Social work with older people includes the provision of services such as bathing, changing clothes, washing, doing gymnastics, haircuts, pedicures, etc.

In addition to regular social security institutions, work with older people is also carried out in paid centers, the number of which is growing rapidly. Such establishments provide services to wealthy pensioners. Elderly people undergo courses of procedures, receive dietary nutrition, dance, play sports, and visit a beauty salon. By the way, the cost of staying in such a center is lower than in a hospital facility.

5) Japan. The average life expectancy for men is 74.3 years, and for women - 79.8. The share of elderly people is 20%.

The health service for people over 40 is local. Working with older people involves:

maintaining a medical record;

health education;

consultations with medical professionals;

health monitoring;

retraining.

Local government authorities and insurance systems provide assistance to the elderly. Increasing life expectancy requires changes in the medical care and pension systems. Modern Japanese policy in such an area as working with older people is aimed at developing medical and social institutions of an intermediate nature.

What kind of psychological work with older people is carried out in a boarding house for the elderly?

Boarding house employees use various technologies of social work with older people. Attention is paid to every guest. The boarding house's specialists organize interesting leisure activities for their guests. So, let's look at the main methods of working with older people:

1) Bibliotherapy is carried out in the form of artistic reading in a group or collective listening to works. In addition, boarding houses often organize literary evenings, meetings with authors, and book exhibitions.

Bibliotherapy involves influencing an elderly person with the help of literature, due to which his mental state is gradually normalized. Methods of working with older people, such as bibliotherapy, have a rehabilitative effect, allowing older people to look at their problems differently, satisfy their information needs, and develop speech abilities.

Reading allows you to normalize the condition of a person who is not happy with his lifestyle and seeks to change it. Methods of working with older people related to reading have only a positive impact on grandparents. Thanks to reading, older people gain new impressions and make up for the lack of their own ideas and images. Bibliotherapy restores mental balance, replaces anxious feelings and thoughts with more positive ones.

2) Isotherapy is one of the psychotherapeutic methods that allows you to eliminate or reduce neuropsychic disorders. Working with older people using art therapy helps restore the individual value of an older person.

Art therapy is a rehabilitation technology for people whose capabilities are limited. An elderly person manages to express his emotions and experiences through drawing. Such work with older people allows you to improve basic mental functions.

3. Music therapy allows you to relieve tension and internal worries.

In order for work with older people to give maximum results, you should carefully select the music. It must meet the following requirements:

calm rhythm;

lack of tension;

melody.

Working with older people through music therapy allows you to correct psychological disorders, develop abilities and activate the social-adaptive abilities of older people.

As a rule, specialists use music of different genres. Working with older people involves a combination of different methods. For example, music can be an element that harmoniously complements the main activity. Musical accompaniment is turned on when elderly people are engaged in modeling, drawing, etc. Thus, the program of working with elderly people involves a combination of various methods and technologies.

4. Play therapy- a rehabilitation method that allows you to liberate pathological mental states, promoting adaptation and socialization of wards.

Working with older people through play therapy involves holding educational, board, computer, outdoor games, competitions, and tournaments. Any game can be adapted to the abilities of the elderly. To do this, it is enough to ease the conditions, reduce the number of participants or its duration.

By the way, such methods of social work with older people not only give good results, but also bring great pleasure to grandparents. It is known that many of us love to play, and this activity is suitable for people of any age. Through play we can express ourselves, our emotions, and gain social skills.

5. Clay therapy involves working with dough, plasticine, clay and is an effective way of rehabilitation. By the way, clay itself has healing properties.

It is known that people who work with clay do not suffer from joint diseases, high blood pressure, etc. Such work with older people helps them develop fine motor skills, intellectual abilities, and also contributes to the acquisition of professional skills.

6. Garden therapy- introduction to growing and caring for various plants. This activity allows you to calm your psyche and improve your well-being. Garden therapy helps correct emotional disorders. It is used as a method that helps older people recover from stress and illness and normalize their mental state.

As a rule, working with older people involves a combination of all of the above methods.

Who works with older people, providing them with assistance?

Social worker. There are social service employees in every city in our country. They can provide the following assistance to an elderly person:

Carrying out hygiene procedures;

Monitoring drug intake;

Assistance in carrying out medical procedures and accompaniment to the place where they are carried out;

Purchase of food, medicines (expenses are paid by the relatives of the elderly person or by him/herself);

Cooking food;

Feeding;

Room cleaning and ventilation;

Washing, ironing clothes, linen;

Accompaniment during walks.

Nurse- a medical professional who knows how to care for an elderly person. Social work with older people is not an easy task, and such a profession will require qualities such as patience, hard work, and the ability to compassion. Alas, it is very difficult to find a nurse who will have such a character.

The assistant can be a visiting assistant, that is, her work with elderly people is paid by the hour, or she can live with the elderly person. In the latter case, the nurse is paid a fixed salary.

Specialized boarding house (elderly care with accommodation). Such boarding houses are country hotels offering medical services. They are located in the suburbs, in quiet and deserted places, but not far from the center, so that relatives can easily reach a private nursing home. If work takes up most of your time, help for the elderly, that is, your grandparents, will be provided in one of these boarding houses.

Boarding houses offer more than just care and accommodation. Such institutions have the equipment necessary to care for older people who have recently suffered injuries, surgeries, or serious illnesses. Medical care and supervision are important factors, but working with older people does not stop there. Elderly people walk every day, socialize, attend concerts, picnics, watch movies and listen to music. In other words, employees of a private boarding house use modern technologies for working with older people.

Alas, when thinking about a boarding house, many of us imagine a dull nursing home with its frightening living conditions. However, the cost of staying in a public institution is lower than in a private one, and this attracts many. However, before making a decision, you need to think about whether it’s worth saving when it comes to living conditions for an elderly relative?

Let's consider the advantages and disadvantages of a private boarding house:

Employees have the necessary qualifications, which means they will provide quality care and qualified assistance to patients. The boarding house has the necessary equipment that cannot be installed at home. Nurses look after the elderly, and doctors of various specialties provide treatment. A nurse only supports the vital functions of an elderly person, and working with elderly people in a boarding house can significantly improve their quality of life.

Working with older people in boarding houses involves following a rehabilitation program, which includes proper nutrition, entertainment, organized leisure, etc.

Eat possibility of developing and selecting an individual program depending on the patient's needs;

An elderly person can live a few days or on an ongoing basis;

The staff is very large, so an elderly person will be able to choose exactly the nurse with whom he is comfortable;

In order to decide on the choice of boarding house may take a long time. Take this issue seriously. Come to the establishment, communicate with employees and guests, read reviews on the Internet. Working with elderly people is carried out 24 hours a day, and you need to be sure that you are leaving your elderly relative in good hands;

The idea of ​​moving rarely pleases an elderly person. Typically, a nursing home is associated with hopelessness and boredom. It is for this reason that we recommend visiting a boarding house with your elderly relative, so that he can be convinced that life in such an institution is much more interesting than being constantly alone at home.

We are ready to offer:

24-hour care for the elderly by professional nurses (all staff are citizens of the Russian Federation).

5 full and dietary meals a day.

1-2-3-bed occupancy (specialized comfortable beds for bedridden people).

Daily leisure (games, books, crosswords, walks).

Individual work by psychologists: art therapy, music classes, modeling.

Weekly examination by specialized doctors.

Comfortable and safe conditions (well-appointed country houses, beautiful nature, clean air).

At any time of the day or night, elderly people will always be helped, no matter what problem worries them. Everyone in this house is family and friends. There is an atmosphere of love and friendship here.

You can receive advice regarding admission to the boarding house by telephone.

When interacting with a large number of job seekers, you often have to deal with young people who have not decided on their future field of activity. Interviews with them, to a greater extent, have a career guidance meaning. To the question “What kind of job would you like to find?” many answer: “I want to work with people,” although most applicants have no idea what kind of activity “people” is. Naturally, further practical work puts everything in its place, but one feels sorry for those specialists who made the wrong choice but continue to work in this field.

The work, among other things, must be satisfying in its content.

The practice of communicating with various specialists shows that many of them are not predisposed to “work with people.” As a result, a person suffers at his job, undergoing frequent conflicts with colleagues and management. Such a specialist cannot solve the assigned tasks, and therefore the employer suffers. They are trying to retrain and re-educate this person; they have to pay more attention to him, constantly patronizing and controlling him. Naturally, if an employee has some special human values, or is not replaceable in some way, then he is not fired. But in the opposite case, there is always a reason and a mechanism for how to get rid of such a “specialist”. Interestingly, after being fired, a person most often gets a job similar to his previous one. The specialist names (and is often sure of this himself) any reason for changing the workplace, but not the true one. Among the standard ones, the following are usually noted: low wages; late payment of wages; hopelessness of the company; “to travel far”; “bad director”; “a mess in the organization”, etc.

So what is “working with people”? Everyone understands that while we have people working everywhere, not robots, we have to interact with people everywhere. There may be many of them, or there may be just one person. We are talking about professions where the subject of activity is interaction with people, and the result of work depends on how effectively this interaction was built. In particular: senior or middle level manager; Sales Manager; teacher; psychologist; HR manager; consultant, etc.

To separate this area of ​​activity, let's find out what the others are. For example, many people feel most comfortable when they count something, that is, interact with numbers, signs. This category includes economists, accountants, and auditors. For them, the meaning of work is the process of “immersion in the sweet world of numbers, reports and forms,” and they have difficulty agreeing to move, for example, to management work, especially one not related to numbers.

Everyone knows that “computer scientists” have a special look. The most typical appearance characteristics for them are a certain stoop, glasses, a special hairstyle, and the presence of the famous (especially 3-4 years ago) “Turkish” sweater. There are a number of other features of their behavior: in particular, the speech of a computer scientist is very specific, it is devoid of any emotional overtones. (Naturally, there are a large number of exceptions.) External manifestations of the inner essence in this case characterize specialists predisposed to work with technology. This may include technicians, repairmen, installers, etc.

There are several other areas where the subject of interaction is, for example, nature, animals, music, artistic images.

So what is the peculiarity of working with people, what is the complexity of such an activity? First of all, this can be understood by experiencing, to one degree or another, the delights of leadership. It is the manager (in the sense of manager) who achieves some goal or performs some task by organizing the actions of the specialists subordinate to him. If subordinates completed all tasks on time and as required, it would be great. But people are not technology or numbers. People, when influenced, tend to manifest themselves in some way. Man, among other things, is a social being, and his actions are often connected or subject to the influence of the environment and situation. Man is also a lazy creature, and he will not always do what he does not want to do. Therefore, in order to manage a person, you need to take into account millions of small features, you need to understand his psychology. A good manager must be a personally strong, energetic person. But this is not given to everyone and not always. No matter how a manager behaves in public, he still has to spend a lot of energy and effort when interacting with his subordinates. In this regard, we often hear from tired managers: “Why do I need all this, let everything go as it goes. Why am I responsible for everything?

In recent years, a whole category of specialists who work with people has emerged: HR managers. Mostly graduates of psychological faculties are hired for this position. It just so happens that in our labor market supply exceeds demand. Unfortunately, many of the newly minted psychologists do not have the discussed predisposition to work. It is a well-known fact that it is very difficult to work as an HR manager (if we are talking about good work). The difficulty is that the company is managed by a director, who, by the way, may not be a very advanced manager. And the HR manager needs to implement the principles of the company’s personnel policy, often without having the appropriate powers or resources. This situation often leads to the fact that a specialist has to solve the problems of his position through the highest concentration of personal forces and active interaction with company personnel.